FEEDBACK

Dear Valued Customer,

We thank you for visiting our website and for your continual support.

We value your feedback on our service rendered to you over the past few months and would appreciate it if you could spend a few minutes of your time to complete the following questionnaire. Your feedback and suggestions will help us improve and develop new initiatives to enhance our sales service. The information provided will only be used for our internal research purpose. You can rate the following questions as you think appropriate.

	Your Experience With TLM
	1 - Need Improvement | 5 - Excellent
		1	2	3	4	5
Products
1	How do you rate the quality of our products?
2	How do you rate the range of our products available?
3	How do you rate our pricing competitiveness?
Services
4	How do you rate the service of our sales personnel in terms of the following:
	a. Courtesy / Approachability
	b. Product Knowledge
	c. Responsiveness
5	How do you rate the service of our delivery personnel in terms of the following:
	a. Courtesy
	b. Promptness / Speed of Delivery
	c. Helpfulness
Website
6	How do you rate the following attributes of our website:
	a. Information
	b. Accessibility
	c. Layout
7	How do you rate the overall design of our website?
8	Any other comments on how we can further improve?

We thank you for your time and wish you every success in your business!